“Titan D” Limited is involved in recruitment and employment of security personnel. A key way to achieve this is by operating a Quality Management System in accordance with the requirements of ISO 9001: 2015.
“Titan D” Limited ensures that Customers receive required services at the right time and in good quality. To make this happen, our organization applies best practices, high corporate values and time-proved business standards which all together lead to our full understanding of Customer’s requirements and the ability to do our utmost to raise Customer’s satisfaction.
We are committed to conducting effective analysis of Customer’s requirements, consider Customer’s feedback and deal with each Customer complaint to ensure satisfaction is maintained.
Top management is committed to the following:
Involvement of personnel
The most effective way to achieve quality is by involving personnel across all levels of the organization. Everyone contributes to the success of an organisation and has a part to play in it, as well as a responsibility for quality.
“Titan D” Limited is responsible to ensure that its personnel performing work affecting conformity to service requirements shall be competent on the basis of appropriate education, training, skills and experience.
“Titan D” Limited always aims to do better.
We set as one of our primary objectives to continually improve our Quality Management system by addressing opportunities for such improvement and mitigating risks that can affect conformity of services. We believe that long-term business success of “Titan D” Limited is based on our ability to continually improve the quality of our services while raising personnel competency and protecting their rights and needs.
“Titan D” Limited is committed to meet all applicable statutory, regulatory and other requirements. This Policy will be communicated to all employees working for or on our behalf. We ensure the availability of this Policy to all interested parties, upon reasonable request. This Policy covers all activities and operations of “Titan D” Limited within the “Titan D” operation scope in Republic of Azerbaijan. This Policy will be reviewed annually by top management and where deemed necessary will be amended and re-issued.